At Titty Tilda Enterprise, we're committed to delivering your orders safely, promptly, and efficiently. Whether you're ordering school supplies, books, office essentials, or everyday products, we strive to make your shopping experience smooth from checkout to delivery.

Delivery Coverage

We currently deliver nationwide across Ghana.

If your location is outide our standard delivery areas, please contact us before placing your order, and we'll do our best to assist you.

Delivery Time

Estimated delivery times are:

• Accra: 1–2 business days

• Other Regions: 1–4 business days

Please note that delivery times are estimates and may vary during peak seasons, public holidays, or due to unforeseen circumstances.

Order Processing

Orders are processed within 24 hours after payment has been confirmed.

Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Charges

Delivery fees are calculated based on:

• Your delivery location

• The size and weight of your order

• The delivery method selected

The final delivery fee will be displayed during checkout or communicated before your order is dispatched.

Order Confirmation

Once your order has been successfully placed, you'll receive an order confirmation via email, WhatsApp, or SMS.

Order Tracking

When your order has been dispatched, we'll notify you and provide updates where applicable.

If you need assistance, you can contact us using the details on our Contact page.

Receiving Your Order

Please inspect your order upon delivery.

If you notice:

• Missing items

• Incorrect items

• Damaged products

Please notify us within 24 hours of receiving your order so we can resolve the issue promptly.

Failed Deliveries

If our delivery partner is unable to reach you because:

• the delivery address is incorrect,

• your phone number is unreachable,

• or no one is available to receive the package,

We'll contact you to arrange another delivery attempt. Additional delivery charges may apply for repeat delivery attempts.

Bulk Orders

We welcome bulk orders from:

• Schools

• Educational institutions

• Offices

• Churches

• NGOs

• Businesses

• Hostels

For bulk purchases, please contact us for customized quotations, discounted pricing, and delivery arrangements.