TERMS OF SERVICE

Welcome to Titty Tilda Enterprise. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

If you do not agree with these terms, please do not use our website.

1. About Us

Titty Tilda Enterprise is an online store providing educational materials, books, stationery, school supplies, children's learning materials, school uniforms, hostel essentials, self-development books, and related products to customers across Ghana.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or

• You are using the website with the permission and supervision of a parent or legal guardian.

3. Product Information

We make every effort to ensure that product descriptions, images, and prices are accurate.

However:

• Product colours may vary slightly due to screen settings.

• Packaging and product designs may change from time to time.

• Minor differences between product images and the actual product may occur.

These differences do not affect the intended use or quality of the product.

4. Orders

When you place an order:

• You agree that the information you provide is accurate and complete.

• Your order is subject to acceptance and product availability.

• We reserve the right to cancel or decline an order where necessary, including in cases of suspected fraud, pricing errors, or unavailable stock.

If we cancel your order after payment has been made, you will receive an appropriate refund.

5. Pricing

All prices are displayed in Ghana Cedis (GHS) unless otherwise stated.

Prices may change without prior notice. However, once your order has been confirmed and payment received, the agreed purchase price will remain unchanged.

6. Payments

Payments must be completed before an order is processed.

We use trusted third-party payment providers to process transactions securely.

Titty Tilda Enterprise does not store your Mobile Money PIN, bank card PIN, or other confidential payment credentials.

7. Delivery

Delivery times provided on our website are estimates.

While we strive to deliver orders promptly, delays may occasionally occur due to circumstances beyond our control, including:

• Weather conditions

• Public holidays

• Courier delays

• Incorrect delivery information provided by the customer

Please refer to our Delivery Information page for full details.

8. Returns & Exchanges

Returns and exchanges are governed by our Returns Policy.

Items that have been:

• Used

• Written on

• Highlighted

• Folded

• Crumpled

• Torn

• Marked

• Or otherwise altered by the customer

cannot be returned unless the item arrived damaged or incorrect.

9. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Images

• Graphics

• Product descriptions

• Website design

• Written content

belongs to Titty Tilda Enterprise unless otherwise stated. No content may be copied, reproduced, or distributed without our prior written permission.

10. Acceptable Use

You agree not to:

• Use our website for unlawful purposes.

• Attempt to gain unauthorized access to our systems.

• Interfere with the operation or security of the website.

• Upload harmful software or malicious content.

• Misuse our products, services, or website.

11. Limitation of Liability

To the fullest extent permitted by law, Titty Tilda Enterprise shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability is limited to the value of the product purchased, where applicable.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective immediately upon publication on this page.

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